ServiceNow (NOW) Unveils EmployeeWorks AI Platform

ServiceNow (NYSE: NOW) introduced its next-generation EmployeeWorks AI platform, featuring new tools for workplace automation, on 15 Oct 2026. The launch includes ToolSmith, which allows non-technical employees to build custom AI agents tailored to their day-to-day workflows. ServiceNow also rolled out AI Passport, a governance solution designed to manage permissions, compliance, and oversight for AI agents at scale. This new EmployeeWorks AI platform with ToolSmith and AI Passport deserves...