What Does American Water Works Company (AWK) Gain From Its Digital Push And Training Hub?

American Water Works Company (NYSE:AWK) partnered with VertexOne to roll out the VXconnect digital customer experience platform for its utility customers. VXconnect is intended to modernize billing, service requests and account management through a unified, cloud-based customer interface. The utility also opened a new training center in Indiana that will focus on skills development for field and operations staff. There is more to American Water’s VXconnect rollout and new Indiana training...